Privacy Policy for Borderlines

Last updated: July 16, 2025

1. Introduction

Welcome to Borderlines. We are committed to protecting your privacy and handling your data in an open and transparent manner. This privacy policy sets out how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws.

2. Data Controller

Borderlines is the data controller responsible for your personal data. If you have any questions about this privacy policy, please contact us at privacy@borderless.app.

3. What Data We Collect

We may collect the following types of personal data:

  • Identity Data: Name, username, or similar identifier.
  • Contact Data: Email address and telephone numbers.
  • Location Data: Real-time geographical location of your device. We collect this data to provide our core services for visa and residency tracking.
  • Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this application.
  • Usage Data: Information about how you use our app, products, and services.

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage your registration as a user of the Service.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the Service.
  • To generate reports as requested by you for your visa or residency applications.

5. Data Security and Anonymization

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

Where possible, we utilize techniques such as differential privacy to anonymize location data to protect your privacy while still providing valuable insights for our services.

6. Your Legal Rights

Under GDPR, you have rights including:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

You can exercise any of these rights at any time. For data erasure, you can make a request directly within the app or by contacting us.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.